Inclusion Diagnostic

The inclusion diagnostic verifies whether people from underrepresented groups are having the same good experience as people from overrepresented groups. It takes eight weeks to complete and clients typically see a 15% improvement in 18 months.

Magnifying glass with heartbeat going through it

Who is it for?

Organisations striving to be more conscious about their impact on people and planet.

Find out more

Hear founder, Catherine describe the Inclusion Diagnostic on the ‘Making Waves’ podcast.

Listen on Spotify

Organisation areas covered

Colleague voice

Comms & engagement

HR Policies

HR Process

Pay & benefits

Hiring & progression

Technology

Buildings

Customer experience

Wider world impact

How it works

Step 1 - Diagnose

We talk to colleagues and review company information to understand where you are now and determine specific actions for progress.
Step 2 - Validate

Colleagues validate findings, agree measures of success and help prioritise ambition for the first 12 months based on work already happening.
Step 3 - Deliver

The results and action plan are presented to your leadership team for any further refinements, then actions begin to be delivered.

Example of an executive summary

Diagram showing the diagnostic process. It is a shape made up of 10 areas which can achieve a maximum rating of 15.

Each of the 10 areas can achieve a maximum rating of 15. And ratings have been determined using intersectional benchmarks, calibration with experts and experience taking organisations through change.

Download an accessible version of this diagram here.

Typical 12 month inclusion roadmap

Diagnostic & strategy

8 weeks

Talk to colleagues, review information and build strategy (steps 1 and 2 above)

Motivate

2 months

Share strategy across organisation and equip leaders to be more confident

Activate

10 months

Deliver actions prioritised for year one, collect good data and generate reporting to track success

Accelerate

1 year on

Rerun diagnostic to calibrate progress and prioritise actions for year two

Lead

TBD

Share and extend approach outside organisation

Impact

Clients typically go again 12-18 months later and are seeing a 15% improvement in that period.

Ongoing support

It’s reassuring to have ongoing consultancy from someone who has got to know your organisation and Catherine can support you to deliver some or all the actions identified in the diagnostic.

Diagnostic testimonials

"Working with Catherine has been engaging and enlightening. Her thoroughness, knowledge, and passion for Diversity and Inclusion are truly inspiring. She excels at adapting to the unique language and culture of our business, making her insights and approaches practical. I highly recommend Compelling Culture for any organisation looking to advance their D&I ambition.'"

NEXT
"Compelling Culture did the Inclusion Diagnostic back in 2020 to help us make sure we were driving deep and lasting change. It gave fabulous insights on what we were doing well and a road map to target our efforts. When we did the Inclusion Diagnostic again in 2023, we were delighted our 15% improved results could demonstrate to senior stakeholders the real difference we were making. Having that external perspective did wonders to boost credibility and confidence in our ongoing plans."

Which?
"We have used the inclusion diagnostic twice and it’s provided a valuable external view of the 15% progress made against our action plan. We also have clear insight into where we need to focus our efforts and can demonstrate progress across the business for our Executive and Board. With the increased focus on D&I from the Regulators, this has been instrumental in ensuring we are in a strong position."

Principality Building Society
"The Inclusion Diagnostic has helped bring inclusion to life across teams and prioritise our efforts for long term change. The guidance is both practical and pragmatic, and for the next 18 months we're focusing on boosting manager and leadership confidence, everyday colleague experience, and enhancing our data collection and reporting. We've also connected inclusion with our community impact, and been confident in demonstrating our commitment to external stakeholders. We're already looking forward to the next report and tracking our progress."

Müller
"Working with Catherine and using the diagnostic has really helped us to get clarity on where we need to focus our attention and resources to make impact. The diagnostic is so clear it meant we were able to get all the basics done quickly and to get the buy in from senior leaders to make lasting change. Each time, the results have helped us to celebrate the work we have done to create an inclusive organisation, as well as challenge us to think about how we can do better."

Futures Housing Group

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